The Streetlights in Bandar Sri Damansara need new pole numbers

Dear sir,

This is inform that the pole no. of most of our streetlights in Bandar Sri Damansara are either too blurred to be seen or they are covered by illegal postings of advertisements. It appears that TNB does not take action against such unscrupulous people. Why is that so?

As it is needful for us to give the pole(s) no. when we report faulty lights, we hope TNB will take the following actions:

(1) To remove all the indiscriminate advertisement which may be in the forms of signboards, 'banting' or posters, etc;

(2) To take appropriate actions against the perpetrators if they continue with their bad habits;

(3) To re-identify the pole numbers as was done in some parts of Bandar Sri Damansara by the posting of weather-proof stickers. They really look good, beautiful and lasting.

Thank you in anticipation of your attention and action.

Yours sincerely,

Lee Kim Seong

Note: This letter was sent to TNB via e-mail for their attention and action on 1 May 2008.

Know Your Streetlights

Know Your Streetlights

You may realize that there are different designs of streetlights that exist along the streets. These designs will let you know of where to channel your concerns and complaints to the rightful owner.

TNB has standardised the design and installation of streetlights all throughout the country. The lamps are mounted on TNB's concrete poles that bear the company's colour of blue and red, and also a reference number, which can be seen on the picture shown.

TNB's concrete pole	Pole's reference number

Other designs of streetlights, such as decorative lights, single-arm and double-arm galvanised pole as shown in the pictures, are primarily owned and maintained by the local authority of a particular area. TNB's role is merely as a supply provider. Nevertheless, lack of awareness of this fact has caused majority of the public to turn to TNB as the main channel to address their complaints.

Maintained by Government/Local Authority/Developer/
Decorative lights	Single-arm pole	Double-arm pole

Note: The above information on the different design of streetlights

are made available from http://www.tnb.com.my and therefore

are acknowledged with thank.

Streetlight Pole JM SD10/3 2 is not lit

This streetlight in front of my neighbours' houses at 21 & 22 along Jalan Margosa SD10/3 is not lit. This problem has persisted for some time.

Thank you for your attention and action as soon as possible.

The following is the normal auto response:

Thank you for your feedback/inquiry. Your inquiry has been forwarded to Manager (Commercial Affairs) of KLP for his immediate attention and action. Should you have further clarifications or questions, please contact Nik Najihah Nik Ahmad at 03-62506020 ext 1714 or email matkilat_met@tnb.com.my.