Jalan Margosa SD10/3 - Complaints on streetlight Lamps

Wednesday 07/05/08

Dear sir,

Please note the complaints as follows:

JM SD10/3 2-This light comes on and off. Something is not right. At 10.26pm now it is ok. It would go off later.

JM SD10/3 7-This is my 2nd complaint. My 1st feedback was given about 4-5 days ago but no action taken so far. This light has been spoil for some time ago.

The residents at Jalan Margosa SD10/3 would like all our lights to be lit during the nights. This is one way to deter mischief in our area.

Thank you in anticipation of your kind attention and prompt action.

Lee Kim Seong
On behalf of Jalan Margosa SD10/3 resident

Auto response:
Thank you for your feedback/inquiry. Your inquiry has been forwarded to Manager (Commercial Affairs) of KLP for his immediate attention and action. Should you have further clarifications or questions, please contact Nik Najihah Nik Ahmad at 03-62506020 ext 1714 or email matkilat_met@tnb.com.my.

Know Your Streetlights

Know Your Streetlights

You may realize that there are different designs of streetlights that exist along the streets. These designs will let you know of where to channel your concerns and complaints to the rightful owner.

TNB has standardised the design and installation of streetlights all throughout the country. The lamps are mounted on TNB's concrete poles that bear the company's colour of blue and red, and also a reference number, which can be seen on the picture shown.

TNB's concrete pole	Pole's reference number

Other designs of streetlights, such as decorative lights, single-arm and double-arm galvanised pole as shown in the pictures, are primarily owned and maintained by the local authority of a particular area. TNB's role is merely as a supply provider. Nevertheless, lack of awareness of this fact has caused majority of the public to turn to TNB as the main channel to address their complaints.

Maintained by Government/Local Authority/Developer/
Decorative lights	Single-arm pole	Double-arm pole

Note: The above information on the different design of streetlights

are made available from http://www.tnb.com.my and therefore

are acknowledged with thank.